Terms & Conditions

Welcome to www.kblackimprovements.com. These Terms & Conditions ("Terms") govern your use of the website and services provided by Kay and Black Home Improvements LLC ("we," "us," or "our"), operating as K | BLACK Improvements. By accessing our website, booking an estimate, or using our services, you agree to be bound by these Terms.

1. Services & Estimate Terms

We provide residential and commercial property repair, maintenance, installation, flooring, painting, and improvement services.

• Estimates & Quotes: Pricing listed on our website or provided through automated estimate tools represents starting or estimated ranges. Final scope of work, labor, and material costs are subject to an in-person or formal review and written agreement prior to project commencement.
• Booking Appointments: Online bookings reserve a consultation or estimate appointment time. Scheduling an estimate does not obligate us to perform work until a formal agreement is approved by both parties.

2. Payment & Billing Policies

Payment terms will be specified in the written proposal or invoice provided for your project.

• Deposits may be required for larger projects or custom material orders prior to starting work.
• Payment is due upon completion of services rendered, unless otherwise explicitly stated in writing on your contract or invoice.
• Accepted payment methods will be detailed on your invoice. Late payments may be subject to reasonable administrative or interest charges permitted by South Carolina law.

3. Communications & SMS Messaging Consent

By providing your contact information, scheduling an estimate, or opting in via our web forms, you agree to receive communications from Kay and Black Home Improvements LLC, including emails, phone calls, and SMS/MMS text messages related to your estimate requests, scheduling, updates, and billing.

• Opting Out: You may opt out of receiving SMS text communications at any time by replying "STOP" to any text message received.
• Message and data rates may apply depending on your mobile carrier. Please review our Privacy Policy for details on how we protect your information.

4. Customer Responsibilities

To ensure safe and efficient service, clients agree to:

• Provide safe, clear access to the property and work areas during scheduled service times.
• Ensure power, water, and necessary utilities are available on site unless otherwise agreed upon.
• Secure pets and remove fragile or valuable personal property from designated work areas prior to arrival.

5. Intellectual Property Rights

All content, trade names, logos, branding, graphics, text, and media on this website are the property of Kay and Black Home Improvements LLC or its content suppliers and are protected by applicable copyright, trademark, and intellectual property laws. Unauthorized reproduction or distribution is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Kay and Black Home Improvements LLC, its officers, employees, or agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of this website or reliance on website content.

7. Governing Law

These Terms and any agreements for services shall be governed by and construed in accordance with the laws of the State of South Carolina, without regard to its conflict of law principles.

8. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services constitutes acceptance of the revised Terms.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please reach out to us at: